telephoneimgTelephone Orders
0800 411 8888

Frequently Asked Questions

How much do you charge for delivery?

Delivery is FREE for all orders over £40 for standard delivery. For orders under £40 we charge a flat rate of £3.49 for mainland UK delivery.

A signature is required on receipt of delivery. Our standard delivery includes packaging , handling and Royal Mail delivery postal costs. All items are packaged in unmarked discreet packaging.
Prescription order delieveries are made using registered post, we always aim to dispatch items the same or next working day wherever possible.
*please note these charges maybe subject to change please confirm before ordering.

Why does the payment system open up in a new page ?
As part of our payment system we use SAGE PAY, this system redirects your web browser to a completely secure website which processes the payment on behalf of Clinical Care Pharmacy.

This is one of the most secure methods of paying online, however if you are uneasy about entering your card details you can call us on 01332 268642 and we will be happy to take your order over the phone.
What is the easiest way to find the items I am looking for?

The quickest and easiest way to find a product you are already familiar with, is to type the product name in the search box on the top left hand side of the screen.

Can I send my prescriptions to Clinical Care Pharmacy?
We can dispense your NHS and private prescriptions, as long as they are written by a UK-registered prescriber. We aim to deliver your prescription medicines to you within 1-2 days of receipt of your prescription in the post. For more details about our prescription service, call our pharmacy team on 01332 268642.

Where should I send my prescription?

Please send you prescription by post to:

Clinical Care Pharmacy
Unit 8 Brian Clough Business Centre
200-222 Cotton lane
DE24 8GJ

If I need something straight away can you help me?
If you need medicines immediately, we are not best placed to help you - in this situation you should consult a local pharmacist or doctor, or call our pharmacy team on 01332 268642 if you need advice about what to do. We do aim to send medicine-only orders to you for delivery on the next working day in the UK, if you order before 11:00am.