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About Clinical Care Pharmacy

You are visiting Clinical Care Pharmacy.co.uk, the UK online pharmacy providing pain relief, medicines for children, acne treatments, beauty products and remedies for cold and flu. Clinical Care Pharmacy is the internet chemist that offers fast, discrete shipping coupled with a professional service. If you cannot find the product that you are looking for, let us know by calling the number at the top of your screen and we will obtain it for you and price match any other UK pharmacy. The same applies to medicines on private prescriptions. We aim to provide some of the most competitive prices but above all the best customer service and care. Buy from Clinical Care Pharmacy, the name you can trust and rely on. This is due to our discount private prescriptions, with free delivery and our excellent healthcare service spanning from providing medicines through to mobility aids and over the counter products such as acne treatments. We also offer discrete and fast delivery on all NHS prescriptions including those for Malarone for malaria, Viagra and Cialis for erection problems and Xenical for weight loss. Call us on 01332 268642 for details.
 

Online Chemist

Clinical Care Pharmacy.co.uk is the new online chemist that is open around the clock to meet the needs of customers that are unable to access conventional shops for their health and beauty products. We aim to provide cheaper prices than most conventional shops as well. We provide exactly the same level of service as you get on the high street. The only difference is the saving you make. We have a qualified pharmacist present each working day to answer any health questions you may have and ensure that every order is clinically appropriate. To help ensure a professional and caring service is given at all times, often our pharmacy team may well contact customers regarding their orders.
 

Discount Pharmacy

As well as a full range of beauty products including fine fragrances, cosmetics and moisturisers, we stock a range of over the counter treatments for acne, weight loss, piles and thrush. Our pharmacist is available Monday to Friday, 9am until 5pm for advice. Just give Clinical Care Pharmacy, the UK discount pharmacy a call on 01332 268642 to discuss your ailments and medicines with a friendly and knowledgeable healthcare professional.

Patient Questionairre

 

Report for publication

Owner of Pharmacy: Clinical Care Ltd      Address of Pharmacy: Unit 4 Brian Clough Business Centre, 200-222 Cotton Lane, Derby,DE24 8GJ                Date Patient survey completed: 21/7/16

 

Top areas of performance

Question

% of respondents satisfied with service

Having in stock the medicines and appliances needed

84% Very Good

Staff being polite and taking the time to listen to what you want

92% Very Good

Providing a efficient service

72% Very Good

Providing advice on current health problem or longer term health condition

86% Very Good

Taking every thing into account - How would you rate the pharmacy

78% Very good

How satisfied were you with the time it took to provide your prescription and/

or any other NHS services you required?

82% Very good

 

Areas in greatest need for improvement

 

Question

% of respondents  dissatisfied with service

Action taken or planned (including timescale)

Providing general advice on leading a more healthy lifestyle

6%

The pharmacy will ensure that it follows through on providing additional healthy living advice via email and through additional counselling or leaflets in bags where appropriate.

Providing advice on health services or information available elsewhere

4%

All Pharmacy staff  have been briefed on local and national services and will be signposting using sites such as NHS choices to help improve the level of advice on offer.

 


Pharmacy response to respondent’s additional comments

Areas within control of pharmacy

Areas outside control of pharmacy

Some Care Home respondents wished to have a better understanding of their medications – particularly newer medications. The Pharmacy will be undertaking the New Medication Enhanced Services in the future to help improve patients and carers understanding of medications.

Pharmacy received feedback on items missing from prescriptions for patients that had been requested by them. The Pharmacy has set up a series of meetings with local surgeries to help understand why certain items maybe missed and help improve this through communication and liaison with the surgeries.

 

Age range of respondents

16-19

20-24

25-34

35-44

45-54

55-64

65+

%:2

%:1

%:2

%:2

%:3

%:7

%:85

 

Profile of respondents

This is the pharmacy that the respondent chooses to visit if possible

This is one of several pharmacies that the respondent uses

This pharmacy was just convenient on the day for the respondent

%:85

%:5

%:10

 


 

 

Internet Pharmacy

Thank you for visiting Clinical Care Pharmacy, the UK internet pharmacy offering more. We stock a great range of Benylin Cough Mixtures and decongestants such as Sudafed non drowsy tablets and Actifed to help you through the autumn and winter months where you are most likely to suffer. If you would like any further information on any healthcare issue including weight loss advice, treatments for fungal infections and information on Alli weight loss capsules and your body mass index (BMI), please give one of the professional team at this online UK pharmacy a call on the number above. So why don't you ask a pharmacist online questions about your health and medicines. Look under the weight loss tab for further details. Take a look at our reduced prices on selected products including Nurofen Plus, Solpadeine Plus, Curanail, Canesten, Be Yu Bars and Bio Oil. We selected our management team based on their huge amount of pharmacy experience and their business acumen to ensure that this internet pharmacy was able to give our customers the best possible service. Our customer service department is available between 9.30am and 5.00pm Monday to Friday (except bank holidays). Orders for discount health and beauty products, weight loss pills, treatments for acne, cures for fungal nail infections (Curanail) and repeat prescriptions, both NHS and private prescriptions can be placed 24 hours a day, 7 days a week, 365 days a year through Clinical Care Pharmacy's UK online pharmacy website. Just call on the number given at the top of this page and place your order with one of our friendly and knowledgeable advisers.
 

Care Home Services

We are also a pharmacy specialising in residential and nursing home prescription management. This includes dispensing in specialist blister packs and racks with colour coded MAR charts and photographic aids. Clinical Care Pharmacy provides a great range of support services to make the day to day running of your care home and the administration of medicines both safer and easier. We go the extra mile to ensure that your patients receive the best possible pharmaceutical service.

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