Join Our Service
Joining our Service is absolutely free, as are many of the services that Clinical
Care Pharmacy offer.
We have a vast experience in managing your change over to a new medications supplier,
and will ensure the process is as easy and seamless as possible for your care home.
Clinical Care Service
All of Clinical Cares services are geared towards delivering the highest level of
care for our patients and ease of use for our colleagues within our care homes.
- Specialist Dispensary - Clinical Care Pharmacy operates from a
specialist dispensary that is closed to the public, enabling us to handle large
volumes of work with relative ease. This helps us to ensure we do not have the same
distractions as typical community pharmacies, enabling our staff to be committed
to delivering the best standard of care to their care homes.
- Prescription screening - The staff at Clinical Care utilise patient
medical records and prescription information to screen each prescription, helping
to prevent cycle shortages and improve stock management within the care home.
- Out of Hours Service - Clinical Care Pharmacy understands that
sometimes there is a urgent need for pharmaceutical advise &asistance within the
care home, that is why we operate a out of hours service. Should you ever need any
advice on medication you can rest assured Clinical Care Pharmacy will be there to
support your care home.
- Equipment & ancillary support - We offer a range of free of
charge ( on loan ) equipment to help ensure the care home is adhering to the best
practice with medicines management.
- Training & Support - Clinical Care Pharmacy is committed to
helping improve the knowledge of new and existing care staff through ongoing training
and updates. We deliver an introduction to medication training session to all our
care homes free of charge.
- The introduction to medication course covers
- Law & ethics governing medicines administration.
- Administration of medication.
- Refusal & destruction of medications.
- Homely remedies.
- Covert Administration.
- Self administration.
- Drug interactions.
- The course is a 3 hour long session delivered by one of our specially trained
pharmacy staff.
- Medication management support - We support all of our homes with
policy and internal audit support structures. Our aim is to help your team delivery
high quality and safe medication management within your care home.
- Clinical Care Pharmacy also creates and distributes a regular newsletter to help
keep all of our care homes up to date with the latest changes in health and social
care. The newsletter features a best practice section to help share and improve
practice with care homes.
- Medications Audits - We support all of our care homes with regular
medications audits. We have developed our own unique audit tool to help assess how
the home is managing medication with respect to the recommendations and guidelines
of RPSGB and CQC.
- Service Review - Clinical Care Pharmacy is committed to maintaining
and evolving high standards of care, in order for us to improve we always send out
regular feedback forms and are committed to annual medication management meetings
with senior care staff at all of our homes. – under feedback enquiry form – linking
not possible
Our Vision & Ethos
- Offering excellent service to our homes and our patients is our No. 1 Priority.
- Open and effective communication is central to maintaining our high standards.
- Committed to improving ourselves through training and review,
- Resolute in providing friendly personal and efficient service.
FAQ's for Care Homes
Q1.Does Clinical Care Pharmacy Charge for any of their Care Home Services?
Currently the vast majority of the Services we offer are on a free basis for any
of the care homes we supply monthly medication for. We will continue to work in
the future to keep our costs to a minimum so we can continue to deliver high quality
services free of charge.
Q2.Are you able to collect our care homes waste?
We always work with our care homes to ensure that their waste needs are taken care
of, and are always available for advice and training on the best practice for medicines
disposal.
Q3.What MDS system does Clinical Care Pharmacy pack its medicines into?
Being a independent pharmacy and not tied to any one manufacturer of system; we
are delighted to be able to offer a range of systems so that the care home can choose
the one that best suits their needs. Please contact our team to discuss your homes
needs and the best system that would suit them.
Full training can be given with each system, to ensure that all staff understand
how to use it to reorder, administer and store medication effectively.
Resources
Patient information leaflets
http://emc.medicines.org
- The Electronic Medicines Compendium provides a information, patient information
leaflets (PILs) and Summary of Product Characteristics (SPCs) on thousands of medicines.
It is a invaluable source of specific information about a drugs charteristics, storage
conditions and interactions.
Information on conditions & Medications
www.patient.co.uk - This
user friendly website provides information directly to patients and residents on
a myriad of conditions. It has a extensive amount of literature to download and
print off for residents about maintain healthy lifestyles and helping to support
them to make the best health choices.
http://bnf.org/bnf/index.htm
-
The BNF online - gives specific in depth medication about all
UK licensed medications, their interactions and side effects. To use the site fully
requires registration.
http://www.cks.nhs.uk/home
-
Clinical Knowledge summaries – Is a site aimed at healthcare
professionals to use to help provide reliable evidence based advise for a huge variety
of clinical conditions.
Regulation
http://www.cqc.org.uk/ - Care
Quality Commisions website is the prime source of regulatory standards and advice
for care homes and other health & social care providers.